Package Deposits

It is possible to add a Packaging deposit to items that have returnable packaging through the Resolut Online back-office portal.

Creating a Package Item

  1. First, go to Assortment > Items and create a new item for your packaging. C6 fig0

  2. Go to Configuration > Package deposits and click + to create a new package deposit. Enter a Description and Amount and then use the Item drop-down menu to find the packaging item you just created. Click OK to create the new package deposit.
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  3. Go to Assortment > Items and double-click an item to open the Item details window. Under “Organization” you can select a package deposit to apply to the item.
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  4. When an item with a Package deposit is added to the cart, the Package deposit is shown underneath the item.
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Returning a Package Item

  1. When a customer returns the packaging use the Package deposit returns button.
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Note: If you cannot see the Package deposit returns button, make sure that package deposit returns are enabled for your role in Infrastructure > Roles.

  1. Scan the item barcode and click OK.
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  2. If an item without a package deposit is scanned a message is shown.
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  3. The balance for the packaging is added to the cart.
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Complete the sale to return the packaging deposit to the customer.